Generate leads/opportunities from emails

Every sales channel is capable create lead/opportunity form the incoming emails. You can define the email alias when that receive an email the lead/opportunity will be created in that sales channel.

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By default, any email sent to sales@mycompany.com will create an opportunity in the pipeline of the default sales channel.

Configure email aliases

Each sales channel can have its own email alias, to generate leads/opportunities automatically assigned to it. It is useful if you manage several sales teams with specific business processes.

You will find the configuration of sales channels under Configuration / Sales Channels.

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Note

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